Customer Testimonials

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DealerRater Jan 31, 2021

FANTASTIC SALES EXPERIENCE! I finally found the right dealership and most of all the BEST person to work with! You must request and work with Miko! She is amazing! Miko is so respectful and knowledgeable! She went above and beyond in making my experience unforgettable. I test drove an Atlas last November 2020 at a different dealership and since I wasn't in any rush, I took my time in finding the right deal. I've done my research and I knew exactly what I wanted. And in order to do that Miko and the Puente Hills dealership made it possible. ...

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DealerRater Sep 6, 2020

Great buying experience from Shiraz Ali (General Manager) & Linda Mintz (Internet Sales Manager) they were both a pleasure to work with. Very professional & very courteous.

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DealerRater May 22, 2016

Perfect experience Dan saved me money and helped me find what I needed. Offered a couple of cool options that I've never heard off. Fast easy and pretty fun.

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DealerRater Nov 13, 2015

Had a good experience at VW Puente Hills this morning, Service advisor Humberto Lopez and the entire staff gave me the best service. Thank you!!!

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DealerRater Oct 13, 2015

As it is buying a car is never something anyone looks forward to, it's just what must be done in order to get a new car. Fortunately we found that Toros Shnorhavorian (hope that's spelled right) made the entire process not just bearable but enjoyable. He was outstanding in customer service in that he cared about getting us into the right car for my growing family. He took the time to learn about my personal requirements and family needs. Once we found a couple of cars that worked for us he dug deeper and explained the benefits of ...

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DealerRater Jun 29, 2015

I have very good things to say about all aspects of the dealership, and dealt with a variety of people in different departments - I bought a used 2009 Passat Wagon from Puente Hills Volkswagen in November last year, in 2014. The sales people were a pleasure to work with. They were also very open and cooperative about the method I proposed to transport the vehicle over CA state lines, which I needed to do to avoid the CA sales tax (I am from Michigan). I bought a warranty with the vehicle, and some months later I decided that I may not ...

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DealerRater Jun 29, 2015

We would like to thank the Puente Hills Volkswagen personnel for their excellent support. Their Internet Sales executive, Mr. Jaime Price, took care of all our queries fast. Mr. Price also provided timely and helpful advice regarding the vehicle we were purchasing. He let us know all the important information regarding the vehicle including its technological features, gadgets and performance. Mr. Price was extremely attentive and he listened to all our concerns with a great deal of patience. He also ensured that we received all the information regarding the transaction and the time by which I would expect the vehicle ...

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DealerRater Jun 24, 2015

I am always wary of car dealerships, and in the past have hated these transactions. I went to Puente Hills prepared to haggle and fight. Jamie was extremely knowledgeable about the product lines and helped me choose the car that was best for what I wanted within my pricepoint. After test driving a few models, I was able to decide on a Passat, picked the color I wanted, and after a seamless transaction, happily drove home with my new toy. I was pleasantly surprised to deal with a sales person that was helpful and accomodating without making me feel intimidated ...

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DealerRater Jun 20, 2015

Moe & Jamie are awesome! Very patient, accomodating & just down to earth good people. Recommend without reservation. Can't say enough good things in 25 words!

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DealerRater Jun 19, 2015

I really had a good experience working with the people at VW Puente Hills. I was able to choose and test drive the variants and I was helped throughout finalizing my selection. I really appreciate the co-operative and helping nature of everyone and never thought the process would be so easy. I definitely recommend the dealership.

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DealerRater Jun 14, 2015

I wanted a GTI manual, and this dealership was the only one that had it. Sent me a reasonable quote and I was in and out with a new car by the end of the night. Thanks Moe and Jamie!

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DealerRater Jun 10, 2015

Well I was searching online for a car for a while. After being denied a few time I came across Puente Hills VW site and saw a couple of cars I liked. So I inquired about one of the used cars. Now mind you I have a family of 5. I also have very challenged credit with a recent repo. So I figured I would look at a smaller car because the prices were cheaper at this point I would almost take anything. So I get a call from the dealer the guys name was Jaime Price. He asked that I ...

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DealerRater Jun 3, 2015

I had a 2005 volkswagen Jetta that I took to get service after an accident that I had. I was extremely nervous at first about the cost to repair but after the service department took the time to review the car they noticed I had 2 flat tires and was leaking oil. I had been wanting to get a new car for some time and what better opportunity than now to look into it! I have to say that the service at Puente Hills Volkswagen is unlike anything I have experienced. The sales consultant, Marc Sepulveda really took his time to go ...

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DealerRater Jun 2, 2015

My experience at Puente Hills VW was outstanding. Toros Shnorhavorian my sales rep really rocks over there. Talk about getting the royal treatment. Toros was really attentive to my needs and broke down the vehicles amenities and options and was extremely knowledgeable about the vehicle lines. What I really liked is that he knows the competition so he came forth with an honest approach about the Passat including safety and performance. Moving on- the staff including Peter Salibian and ZK (Finance) as well as Shant made the closing experience super fast and pleasant. Honestly, I was out of there in 30 ...

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DealerRater May 21, 2015

Had a great car buying experience at Puente Hills VW and this dealer is now my go to dealer for all of my vehicles needs. Toros and Peter were great and went above and beyond to provide excellent service.

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DealerRater Apr 23, 2015

Awesome sales staff they gave me the best deal without me asking , I had been to 4 other dealers and got treated horrible , I have sent them 4 of family members and they were treated the same and all bought a car

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DealerRater Jun 5, 2013

I hadn't purchased a new car in the last 8 years and I tend to stay loyal to a brand, but when a friend of mine purchased a Jetta I fell in love. But again I don't purchase a car often...I use it up and wear it out. Then and only then do I start thinking about buying a car. Another issue I had was I'm just getting back on my feet...because of the economy, the job I held for over 10 years was gone, the company closed down and it has taken me a good 3 years ...

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DealerRater Oct 31, 2012

i felt insecure about buying a new car but David comletely put me at ease. He acctually made the expierience fun and enjoyable.im very happy with my new Jetta!!! Avo in finance was the best.Im happy!!! and will recomend them to everyone i know, thank David!!!

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DealerRater Oct 31, 2012

I have been a loyal Lexus buyer for over 15 years. When I began to do some research regarding Volkswagen I was intrigued and found myself at Puente Hills Volkswagen drilling a young salesman with questions. Drew Williamson was able to answer all my questions and on top of that teach me a thing or two about the vehicle, that I had not learned during my research. When it came down to the negotiations aspect of the deal it was easy and fair. I think I was the one that gave them a hard time. My husband and I are finicky ...

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