Customer Testimonials
Had an absolute great experience - frequent and honest communication. I was in a time crunch with needing to purchase a car because I had a flight to catch later that same day. Larry and the rest of the team went above and beyond to get paperwork done quickly and thoroughly so that I was able to test drive the brand new car that arrived that morning and sign documents within 2 hours. The facility was clean and everyone was friendly. Would definitely recommend purchasing a car from here.
I got what I wanted a 2022 Tijuan S. Thank you Marcos for your professionalism, guiding us through the process, handing me the keys and explaining the tech. I didn't feel pressured to make a deal. Also, Renato (finance manager) took time to explain and answer any questions or concerns. If you want to make a clear cut deal without any hassle or waste of time come to Puente Hills Volkswagen and ask for Marcos and Renato as your team. My husband, daughter and myself went for our celebration dinner after in my new VW Tiguan. Thank you Renato for ...
Been looking for a compact suv for awhile. They made it super easy. Awesome experience. Upfront pricing. No pressure sales tactics.
Larry Yu absolutely took fantastic care of my wife and me. From our first contact all the way to walking us through the features on our new vehicle. I have nothing negative to say about my experience at all. We had been real tired of reaching out to dealer after dealer to find out they are marking up vehicles and installing needless dealer accessories on them. We were having such a hard time finding a dealership with a transparent pricing policy, until we reached out to Puente Hills VW. I’d recommend them to anyone in the market for a ...
Larry Yu is incredible he went through every details and tips of our new car even gave us a Excellent follow up after the sales. We bought two New cars within eight days . Highly recommend to everybody I know. Thanks Larry！
Larry was super helpful, very courteous and attentive to my needs for getting into a new car. I highly recommend this dealership and staff to help get you into a new Vw
Larry and Peter were very professional, and helped me finished my lease buyout in no time. Larry being proactive was a huge factor as he helped preapred all the paperwork ahead and saved me a lot of time. Friendly service, will definitely recommend.
Larry Vu was amazing and very professional. I never felt pressured and received a great deal. James and Rodrigo were also very nice! Great experience I recommend this dealership to everyone!
Larry Yu was very professional from the time we test drove the VW ID4 until we took delivery on Jul 9, 2022. We were done in a couple of hours just signing paperwork and getting familiar with the car’s functionalities. We had another pleasant car buying experience. Thank you Larry, Renato and James!!!
I have been an avid VW customer for 10+ years and can say that this experience was not only delightful but painless! Larry is a rare breed of car salesman. Not only was he extremely helpful in helping me make the right decision but he gave me options and let me make that choice on my own. He wasn’t pushy but accommodating, to say the least. The transaction was the most time saving and easiest car sale I’ve ever experienced! I’m still in shock! Larry and the Puente Hills team were superb in everything! From the attention to ...
My first time to look at a VW. Taos is smaller but roomy inside, fuel efficient and great handling. It was a great buying experience at VW PuenteHills 👍 fast, easy and simple. No non-sense fees added. Larry Yu is honest, straightforward and empathetic. Highly recommended!
My first time to look at a VW. Taos is smaller but roomy inside, fuel efficient and great handling. It was a great buying experience at VW PuenteHills 👍 fast, easy and simple. No non-sense fees added. Larry Yu is honest, straightforward and empathetic. Highly recommended!
Straight forward, didn’t pressure at all, very easy to work with, Larry did a fantastic job to accommodate me, thank you so much. Will definitely recommend
FANTASTIC SALES EXPERIENCE! I finally found the right dealership and most of all the BEST person to work with! You must request and work with Miko! She is amazing! Miko is so respectful and knowledgeable! She went above and beyond in making my experience unforgettable. I test drove an Atlas last November 2020 at a different dealership and since I wasn't in any rush, I took my time in finding the right deal. I've done my research and I knew exactly what I wanted. And in order to do that Miko and the Puente Hills dealership made it possible. ...
Great buying experience from Shiraz Ali (General Manager) & Linda Mintz (Internet Sales Manager) they were both a pleasure to work with. Very professional & very courteous.
I am very grateful to Mr. Lai for his service, very professional, very meticulous and enthusiastic, and a very good car buying experience. We will bring friends to buy a car, the quality and service of German cars are trustworthy.
I just got my Golf R from Puente Hills Volkswagen and Chris Kelly made it happen. I had been in contact with several dealers trying to make sure I got one of the Rs and he was by far the most knowledgeable and helpful salesman I dealt with. I bought the car from Chris even though PHV is quite a bit farther for me to drive - it was worth it!
Perfect experience Dan saved me money and helped me find what I needed. Offered a couple of cool options that I've never heard off. Fast easy and pretty fun.
Had a good experience at VW Puente Hills this morning, Service advisor Humberto Lopez and the entire staff gave me the best service. Thank you!!!
As it is buying a car is never something anyone looks forward to, it's just what must be done in order to get a new car. Fortunately we found that Toros Shnorhavorian (hope that's spelled right) made the entire process not just bearable but enjoyable. He was outstanding in customer service in that he cared about getting us into the right car for my growing family. He took the time to learn about my personal requirements and family needs. Once we found a couple of cars that worked for us he dug deeper and explained the benefits of ...
I have very good things to say about all aspects of the dealership, and dealt with a variety of people in different departments - I bought a used 2009 Passat Wagon from Puente Hills Volkswagen in November last year, in 2014. The sales people were a pleasure to work with. They were also very open and cooperative about the method I proposed to transport the vehicle over CA state lines, which I needed to do to avoid the CA sales tax (I am from Michigan). I bought a warranty with the vehicle, and some months later I decided that I may not ...
We would like to thank the Puente Hills Volkswagen personnel for their excellent support. Their Internet Sales executive, Mr. Jaime Price, took care of all our queries fast. Mr. Price also provided timely and helpful advice regarding the vehicle we were purchasing. He let us know all the important information regarding the vehicle including its technological features, gadgets and performance. Mr. Price was extremely attentive and he listened to all our concerns with a great deal of patience. He also ensured that we received all the information regarding the transaction and the time by which I would expect the vehicle ...
I am always wary of car dealerships, and in the past have hated these transactions. I went to Puente Hills prepared to haggle and fight. Jamie was extremely knowledgeable about the product lines and helped me choose the car that was best for what I wanted within my pricepoint. After test driving a few models, I was able to decide on a Passat, picked the color I wanted, and after a seamless transaction, happily drove home with my new toy. I was pleasantly surprised to deal with a sales person that was helpful and accomodating without making me feel intimidated ...
Moe & Jamie are awesome! Very patient, accomodating & just down to earth good people. Recommend without reservation. Can't say enough good things in 25 words!
I really had a good experience working with the people at VW Puente Hills. I was able to choose and test drive the variants and I was helped throughout finalizing my selection. I really appreciate the co-operative and helping nature of everyone and never thought the process would be so easy. I definitely recommend the dealership.
I wanted a GTI manual, and this dealership was the only one that had it. Sent me a reasonable quote and I was in and out with a new car by the end of the night. Thanks Moe and Jamie!
Well I was searching online for a car for a while. After being denied a few time I came across Puente Hills VW site and saw a couple of cars I liked. So I inquired about one of the used cars. Now mind you I have a family of 5. I also have very challenged credit with a recent repo. So I figured I would look at a smaller car because the prices were cheaper at this point I would almost take anything. So I get a call from the dealer the guys name was Jaime Price. He asked that I ...
I had a 2005 volkswagen Jetta that I took to get service after an accident that I had. I was extremely nervous at first about the cost to repair but after the service department took the time to review the car they noticed I had 2 flat tires and was leaking oil. I had been wanting to get a new car for some time and what better opportunity than now to look into it! I have to say that the service at Puente Hills Volkswagen is unlike anything I have experienced. The sales consultant, Marc Sepulveda really took his time to go ...
My experience at Puente Hills VW was outstanding. Toros Shnorhavorian my sales rep really rocks over there. Talk about getting the royal treatment. Toros was really attentive to my needs and broke down the vehicles amenities and options and was extremely knowledgeable about the vehicle lines. What I really liked is that he knows the competition so he came forth with an honest approach about the Passat including safety and performance. Moving on- the staff including Peter Salibian and ZK (Finance) as well as Shant made the closing experience super fast and pleasant. Honestly, I was out of there in 30 ...
Had a great car buying experience at Puente Hills VW and this dealer is now my go to dealer for all of my vehicles needs. Toros and Peter were great and went above and beyond to provide excellent service.
Awesome sales staff they gave me the best deal without me asking , I had been to 4 other dealers and got treated horrible , I have sent them 4 of family members and they were treated the same and all bought a car
I hadn't purchased a new car in the last 8 years and I tend to stay loyal to a brand, but when a friend of mine purchased a Jetta I fell in love. But again I don't purchase a car often...I use it up and wear it out. Then and only then do I start thinking about buying a car. Another issue I had was I'm just getting back on my feet...because of the economy, the job I held for over 10 years was gone, the company closed down and it has taken me a good 3 years ...
i felt insecure about buying a new car but David comletely put me at ease. He acctually made the expierience fun and enjoyable.im very happy with my new Jetta!!! Avo in finance was the best.Im happy!!! and will recomend them to everyone i know, thank David!!!
I have been a loyal Lexus buyer for over 15 years. When I began to do some research regarding Volkswagen I was intrigued and found myself at Puente Hills Volkswagen drilling a young salesman with questions. Drew Williamson was able to answer all my questions and on top of that teach me a thing or two about the vehicle, that I had not learned during my research. When it came down to the negotiations aspect of the deal it was easy and fair. I think I was the one that gave them a hard time. My husband and I are finicky ...